Air Import or Export Coordinator

Salary

$50,000 to $60,000 base depending on experience

Benefits

• Excellent benefits


• 401(k)


• Medical insurance

Requirements

• Cargowise advantageous or similar software


• Minimum of 2 years of current experience working at an international freight forwarder in operations


• Legally eligible to work in the U.S.

The Client

Our client, a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Job Responsibilities

The Air Import or Export Coordinator is responsible for handling import or export files, ensuring compliance with regulations, preparing quotes, and providing customer service.

Essential Duties & Responsibilities:

• Handle day-to-day import or export shipments.


• Pre-alert agents and shippers; organize and prepare documentation for customers.


• Follow up with steamship lines and maintain daily reports for pending shipments.


• Ensure all required documents are received and send final documents as needed.


• File relevant documentation to process shipments.


• Arrange pick-ups, deliveries, and container loading as required.


• Maintain customer service updates, including tracking cargo from origin to destination.


• Set up billing and payables.


• Other duties as assigned.

Desired Skills and Expertise:

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.


• Ability to work effectively in a cross-functional team environment at all levels of the organization or independently with little or no supervision.


• Practical problem-solving and decision-making skills.

Qualifications:

• Minimum high school diploma or GED.


• 2 years of experience in international freight forwarding logistics operations.


• 2 years of customer service experience.