🌍 International Operations Manager – Lead & Drive Excellence in Global Freight! 🚛✈️
📍 Location: INDIANAPOLIS | 💰 $80K - $120K Base Salary (DOE) + Top-Tier Benefits
🕒 Schedule: Monday – Friday | Day Shift
📦 Industry: Logistics & Supply Chain | Freight Forwarding
🔹 Are you an experienced operations leader ready to take charge of a high-performing global logistics team?
🔹 Do you thrive in a fast-paced international freight environment, ensuring smooth and efficient operations?
🔹 Join a globally recognized logistics leader & play a key role in shaping operational success!
🔥 What's in It for You?
✅ Competitive Salary: $80K - $120K based on experience
✅ Top-Tier Benefits: 401K, Health, Dental, Vision Insurance, PTO
✅ Leadership Role: Manage & optimize international air & ocean freight operations
✅ Career Growth: Opportunity to mentor, develop, and lead a high-performing team
✅ Strategic Impact: Influence company-wide operational improvements & client satisfaction
🌍 About the Company
Our client is a global leader in logistics and supply chain management, providing seamless, efficient, and cost-effective freight forwarding solutions across international markets. With an expansive network, cutting-edge technology, and a commitment to excellence, they deliver industry-leading logistics services to clients worldwide.
🚀 Your Role: International Operations Manager
As an International Operations Manager, you will be at the forefront of managing and optimizing global freight operations, ensuring top-tier customer service, compliance, and efficiency. Reporting directly to the VP of Operations, you will lead a dynamic team handling quotes, customer service, import/export, air/ocean freight, and operational SOPs & KPIs.
🛠 Key Responsibilities:
✔ Lead & manage an international operations team, ensuring top performance & customer satisfaction
✔ Develop & implement strategic initiatives to optimize processes and efficiency
✔ Monitor & improve department KPIs, driving operational excellence
✔ Enhance client satisfaction & service performance through proactive improvements
✔ Mentor, train & develop future leaders within the operations team
✔ Collaborate with senior leadership to align goals & drive business performance
✔ Act as the last line of defense to ensure all necessary documentation & compliance standards are met
✔ Oversee booking, routing, tracking, and communication with customers
✔ Work closely with the sales team to address client concerns and provide top-tier logistics solutions
🎯 What We're Looking For:
✔ 5+ years of experience in operations leadership within international freight forwarding or logistics
✔ Deep knowledge of air & ocean import/export operations
✔ Proven ability to train, mentor & develop high-performing teams
✔ Strong understanding of customs compliance & regulatory requirements
✔ Excellent communication & leadership skills to engage with clients & senior leadership
✔ Highly organized, proactive & solution-driven mindset
✔ Bachelor's degree preferred, but relevant work experience will be considered
🔥 Why You Should Apply?
✨ Be a key player in a fast-growing global logistics company
✨ Competitive salary + full benefits package
✨ Opportunity to lead & make a lasting impact
✨ Work in a dynamic & exciting international logistics environment