Shift: 2nd Shift
Work model: On-Site
Schedule: FULLTIME; Monday - Friday 11:00 a.m. - 8:00 p.m.
Job overview:
Schneider is seeking a Senior Operations Representative for our Cross Dock operations in Grapevine. You will be responsible for supporting and completing administrative processes and resolving process exceptions. Seek ways to improve the day-to-day processes, increase efficiencies, reduce waste, and value assets. Need to have the ability to operate equipment safely and efficiently such as hand trucks, pallet jacks and forklift.
Responsibilities:
- Assign freight to maximize profitability, customer satisfaction & driver retention.
- Ensure optimal utilization of driver capacity with customer load tenders.
- Track down missing paperwork that delays load delivery and other basic load related. situations in a timely manner.
- Identify and work with the leader to resolve potential customer service, cargo claim, maintenance, and equipment issues.
Skills and qualifications:
- High School/GED or equivalent work experience.
- Two plus years of relevant work experience.
- Prior experience working in traffic office, warehouse, shipping, or receiving work.
- Ability to use a hand truck and pallet jack as needed.
- Ability to lift, move or carry up to 50 lbs. as needed to capture parcel ID information on freight.
- Ability to accurately complete paperwork and input data into various internal or customer TMS systems.
Pay and benefits:
- Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
- Medical, dental and vision insurance.
- Company paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
- See full list of operations benefits .
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