Ocean Import Agent
Must have experience working at a freight forwarding company.
Ocean Import Agent
Office M-F 8:00 am – 5:00 pm
Excellent Company Benefits
The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry
Our client is a Global Freight Forwarder looking for an Ocean Import Agent to join the organization
About the Position
Duties and responsibilities include the following (other duties may be assigned):
- Preparation of ocean waybills in a timely manner to meet gateway and airline cutoffs.
- Ensuring the timely quotation of all client RFQs
- Proper Handling of priority shipments
- Preparation of all Necessary Export Documents including AES filing
- Coordination with warehouse and gateways around the country
- Coordination and pre-advises to destination offices / agents.
- Communication with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
- Assists the day-to-day operations of the export department to ensure that customer requirements are met and that all clients receive thorough timely communication.
- Ensure timely billing of files
- Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
- Other duties as assigned by management.
- Set up reporting to monitor key accounts' activity/shipments on a daily basis
- Oversee special projects as needed
- Could you coordinate communication between all parties to make sure customer requirements are met?
Qualifications
This is an operation position, as such, it requires exceptional interpersonal, analytical, problem-solving, and communication (verbal and written) skills.
Additional skills include:
- Previous experience working in air export for a freight forwarder is a must-have to take on this position
- Knowledge of Cargowise, certification a plus
- IATA certification
- Hazmat training
- Strong organizational skills
- Exceptional interpersonal skills, able to communicate and comprehend to obtain positive results
- Computer skills
- Word, Office, Excel, Powerpoint
- Prior experience with Cargowise is a plus.
- Phenomenal customer service skills and an aggressive, self-starting, positive 'can do' attitude.
Education & Experience
- Associate's degree preferred and or related experience.
- Related air export/international experience.
- The employee is provided with the following benefits package.
This includes:
- Individual Health Insurance Coverage (Medical, Vision, and Dental)
- Vacation, Personal and Floating Days
- Bi-Annual performance review with opportunities for a salary adjustment and/or bonus (contingent upon company financials and on-the-job performances)
- 401K Plan