Shift: 1st Shift
Work model: On-Site
Schedule: FULLTIME; Monday - Friday, 8 a.m. - 5 p.m.
Job Overview:
Schneider is seeking a Customer Operations Manager in Carlisle, PA to develop and grow the relationship with one of Schneider's customers. The Customer Operations Manager will be located on-site at a customer location and will lead a team that is accountable for the execution of the customer's business strategy.
Responsibilities:
- Be accountable for the overall customer experience, which includes service, engagement, responsiveness, ease of doing business and value add
- Develop and execute a strategic plan for both Schneider and the customer
- Seek opportunities to expand the customer account
- Develop an understanding of the customer's supply chain in order to identify and capitalize on improvement opportunities that would provide value to the customer
Skills and Qualifications:
- Bachelor degree or minimum of four years of relevant work experience
- Have strong written and oral communication skills
- Have a desire for innovation
- Able to set a clear direction for associates
- Can leverage the ideas of a variety of perspectives
Pay and Benefits:
- Medical, dental and vision insurance
- 401(k) savings plan with company match
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Paid time off and paid holidays
- Tuition reimbursement
- See full list of operations benefits
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