In the role of Cargo Supervisor with the SM Cargo team, you will be the key to getting all inbound and outbound freight processed safely, accurately, and on time. Safety, security, training, and compliance are critical requirements for achieving operational excellence.

Salary Range:  The salary for this position is anticipated to range between $46,000 - $55,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including but not limited to experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills and experience, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. In addition to monetary compensation, we offer a competitive benefits package. More details can be found by copying and pasting this URL into your browser: https://bit.ly/24benefits.

Essential Job Functions

• Prepare for shift and meet with other supervisors for updates 
• Oversee associate job performance and train to address performance issues
• Train team on safety procedures
• Verify that agents are meeting goals and completing logs
• Monitor verifications of imports and exports
• Monitor email traffic and distribute work

Education/Experience

• High school diploma or Ged preferred
• 3+ years of experience in cargo management
• Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
• Strong communication skills, both oral and written
• Ability to solve complex problems, including finance
• Strong interpersonal and customer service skills
• Exceptional attention to detail

Our Culture 

We're in the business of people, so support and teamwork are important to us. We power some of North America's leading companies by putting people to work in distribution, fulfillment, and manufacturing jobs. We'll find you a place where you'll gain experience, knowledge, and skills through hands-on learning, where you can succeed and grow, and where your hard work will be recognized. People of all personalities, backgrounds, and talents succeed with us. There's a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.