What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Wazee Crane, a division of the Timken Company, has an opening for a Crane Service Estimator at the Broomfield, CO site. The role of Crane Service Estimator is to communicate directly with customers, formulate service estimates, source parts/equipment with pricing, provide customers with proposals, and follow up on proposals to book service work. The Crane Service Estimator must be able to respond to an ever-changing environment with many concurrent inputs and outputs. This position reports to the Field Service Manager.
Essential Responsibilities
- Provide prospective and existing customers with accurate estimates for complete service contracts that include labor, equipment, and materials
- Source and price parts and materials to fulfill customer requirements on service contracts
- Book service and parts orders (including order entry, materials order, expedite, and coordinate delivery)
- Write purchase orders
- Investigate, manage, and follow up to resolution on customer concerns (directed and self-directed communication)
- Enter and maintain ERP data (dates, prices, scheduling etc.)
- Coordinate and manage service-related supply chain
- Serve as primary point of contact for new and existing customers
- Visit job sites as required for sales, service, and job specific support
- Work closely with production department to coordinate start-up and load-test
- Support crane service manager and service technicians
- Perform other duties as assigned
Minimum Qualifications:
- Bachelors Degree; finance or business preferred
- 3 years of experience in a customer service environment required; 8 years preferred
- 3 years of experience managing projects, teams, or customer relationships required; 8 years preferred
- Technical services estimating
- Supply chain managing, sourcing, and/or expediting
- ERP software data entry and tracking
- Microsoft Office Suite proficiency
Key Attributes:
- Customer driven mindset
- Teamwork approach with total associate workforce
- Strong communication skills (verbal & written)
- Strong interpersonal skills
- Strong systemic mindset and problem-solving skills
- Strong organizational skills
Work Environment
- This position works 5 days per week on-site at our Broomfield, CO manufacturing facility
- Work schedule is generally 7 a.m. to 4 p.m. Monday - Friday.
This position will be posted until August 24, 2024 or filled.
The yearly compensation for this role is $60,000 - $83,000, is commensurate on experience and education and could pay more or less than the posted range. This full-time position is eligible to participate in the company's short-term incentive program, paid time off plan, 401k, and comprehensive benefits package including medical, dental, and vision. Qualified candidates can apply for this position by clicking on the link located in the job posting at www.careers.timken.com.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
