What you'll need to succeed as an Associate Analyst, Customer Solutions at XPO
Minimum qualifications:
- Bachelor's degree or equivalent work or military experience
Preferred qualifications:
- 1 year of analytical experience or equivalent combination of education and experience
- 1-2 years of logistics or transportation experience
About the Associate Analyst, Customer Solutions job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Review premium service shipments daily to identify any at risk shipments
- Maintain responsibility for daily reports and other customer communications
- Build trust with customers by providing insight and value to the XPO shipping experience
- Maintain a clear understanding of each premium service product and use data to suggest improvements or raise concerns
- Partner with supervisor and team daily to ensure customer needs are met
- Provide feedback and ideas for improvements
- Use a variety of tools to perform work efficiently and meet requirements
- Use critical thinking and resourcefulness to resolve any unexpected issues
- Demonstrate a can-do attitude, strong work ethic, teamwork and respect for others while working
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
