Export Coordinator

Company Profile:

Coda Logistics and Distributions specializes in frontline Ocean CFS and IPI network that provides superior distribution, transportation, and outstanding consolidation services. We focus on providing complete customer satisfaction in a timely and reliable manner.

When you join our team, you will be joining a company of seasoned industry professionals.

Job Description:

The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure an efficient operational service is provided. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Pay: $26 - $31 per hour

Benefits:

• Health insurance
  
• Dental insurance
  
• Vision insurance
  
• Paid Time Off
  
• Retirement Plan (401k)

Roles and Responsibilities:
Position responsibilities include but are not limited to the following:

• Administration/data entry when receiving export cargo
  
• Maintain/update customer inventory for all clients
  
• Maintain excellent relationships with all clients
  
• Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers
  
• Immediately report problems, operation disputes or discrepancies to supervisor
  
• Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing
  
• Tracking of freight and processing invoices whilst providing excellent customer service
  
• Process data through the Company system and submit shipping information to various clients
  
• Confirm weekly inventory reports per client
  
• Track and review shipping status to ensure timely departure and delivery of freight
  
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the DOT and OSHA guidelines
  
• Billing of all transactions
  
• Ensure the customer is provided excellent service throughout the export process. Including quick response to inquiries and problem resolution
  
• Perform other duties as requested or assigned

Job Requirements:

• High School or GED equivalent
  
• Bachelor's Degree is encouraged but not required
  
• Minimum of 2+ years' experience in an office environment
  
• 2+ years in an Export position
  
• 2+ years in the Logistics or Shipping Industry
  
• Global Supply Chain knowledge helpful
  
• Freight Forwarding and/or NVOCC experience is highly preferred.
  
• Ability to communicate and provide great customer service
  
• Being able to work independently and part of a team
  
• Able to cope under pressure and meet deadlines
  
• Outgoing and forward-thinking mindset
  
• Excellent organizational skills
  
• Attention to detail
  
• Ability to multi-task and comfortable performing a wide variety of tasks