What you'll need to succeed as a Manager, Technology VMO at XPO
Minimum qualifications:
- Bachelor's degree or equivalent related work or military experience
- 5 years of industry experience in IT product and services procurement, sourcing, and IT contract administration, preferably in large, multi-state, multi-national IT departments
- Knowledge of ITSM (IT Service Management) operations or service management processes
- Experience with contract administration, governance, and customer relationship management
- Preferred qualifications:
- Bachelor's degree in computer science or related technical area or equivalent combination of education and experience
- Master's degree in business administration (MBA), MS in Computer Science or related field preferred
- 3 to 5 years experience negotiating medium to large IT product and services agreements
- Experience with negotiation and management of Cloud (IAAS, SAAS) agreements
- ITIL certification
- Working knowledge of transportation, logistics and supply chain management
- Proven track record of ability to drive and implement process improvements
About the Manager, Technology VMO job
Pay, benefits and more:
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 10 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Partner with stakeholders to conduct requests for proposals, requests for information and requests for quotes (all RFxs)
- Define deal optimization objectives, implement negotiation strategies and identify sourcing solutions that meet or exceed business objectives
- Prepare, review, execute and manage the process for approval of IT contracts, contract renewals, terminations and change orders
- Ensure financial processes are in place for processing of payments, invoices and work orders for VMO suppliers and contracts. Manage and resolve contract disputes in collaboration with appropriate teams
- Develop and maintain relevant financial, operational and service metrics for the VMO that demonstrate the goals and objectives of the department
- Participate in the establishment of ongoing governance of suppliers. Serve as a resource to stakeholders for contract management and administration
- Participate in the management of standard IT service delivery framework in collaboration with IT Service Management (ITSM)
- Develop and maintain VMO artifacts and participate in supplier reviews. Review SLA and other operational metrics
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.