Inside Sales Account Manager

The Inside Sales Account Manager will be responsible for leading a team of inside sales representatives, driving sales growth, and building strong customer relationships. The ideal candidate has a proven track record in technology sales, excellent negotiation skills, and a passion for delivering exceptional customer service.

Core Responsibilities:

• Staying apprised of all supply chain operations
  
• Organizing and managing inventory, storage, and transportation
  
• Reviewing, preparing, and routing purchase orders and contractual commitments
  
• Working with and negotiating with agents, suppliers, carriers, service providers, and customers
  
• Coordinating communication and activity with Overseas Agents, Shipping, and other departments to optimize performance in scheduling and delivery
  
• Communicating, planning, and executing activities of orders to ensure timely and proper handling of customers PO's.
  
• Monitoring shipment costs and productivity processes
  
• Reviewing purchase orders and shipping documents to ensure accuracy
  
• Work with operational staffs to ensure proper handling, tracking and delivery are on schedule
  
• Making special shipping arrangements as necessary
  
• Sourcing and vetting carriers to haul shipments pursuant to requirements
  
• Negotiating with carriers to secure proper payout based on shipment requirements
  
• Working with team members and employees to make sure all requirements are understood prior to shipments being arranged
  
• Making decisions based on the best course of action and circumstances on a shipment-by-shipment basis maintaining service standards, profitability, and fairness to customers and vendors
  
• Maintaining a constant sense of urgency in moving freight without sacrificing accuracy for speed
  
• Maintaining accurate records
  
• Corresponding with customers and reporting client requests
  
• Managing distribution and shipment budgets to upper management
  
• Developing processes that make the supply chain more efficient and organized

Organizational Skills:

• Collaboration
  
• Being a team player
  
• Multitasking
  
• Ability to prioritize
  
• Good retention
  
• Time management
  
• Communication
  
• Problem-solving
  
• Strong work ethic with a sense of urgency
  
• Attention to detail

Technical Skills:

• Working knowledge and competence with Microsoft Office Suite – Outlook, Excel, Word,
• PowerPoint
  
• Knowledge of laws, regulations, and ISO requirements
  
• Knowledge of SOP and KPI development
  
• Working knowledge of logistics software (IES or CargoWise a Plus)
  
• A strong concept of math

Job Type: Full-time

Range is 60k-70k